Frequently asked questions
How does the return process work?
Return period
Customers may request a return within 7 calendar days of receiving the order, in accordance with consumer protection laws. Items must be unused, with original tags and packaging intact.
Refund process
Once the returned product is received and inspected, the refund will be processed within 10 business days. Depending on the payment method, the refund will be issued either to your credit card or via bank transfer.
When will I get my order?
Our average delivery time is 7 to 14 business days, depending on your location and the specific product.
Since Manvola operates globally through selected suppliers, some items may ship from international warehouses. You’ll receive a tracking number as soon as your order is dispatched, so you can follow it every step of the way.
Where are Manvola garments made?
Manvola works with trusted international partners located mainly in Europe and Asia, chosen for their commitment to quality and craftsmanship.
All products are designed and inspected to meet premium quality standards before shipping.
How much does shipping cost?
Shipping costs vary depending on the destination, product weight, and promotion period.
We often offer free shipping on selected items or during special campaigns — this will always be clearly displayed at checkout.